Privacy Policy
Last updated: 8 October 2026
This policy explains what information BOQBuddy collects, why, where it is kept and the choices you have. BOQBuddy is operated by Shubham Soni and Associates ("we", "us"), Karve Road, Nal Stop, Pune, Maharashtra, India.
- As a guest, your work stays in your own browser. It isn’t sent to us.
- With an account, we store your work so you can use it on any device. We use it only to run BOQBuddy.
- We don’t sell your information or show advertising.
- You can download your data or delete your account at any time from Settings.
What we collect
Using BOQBuddy as a guest
Quotations, clients and settings you create as a guest are saved only in your browser on that device, using the browser’s local storage. We don’t receive or store them.
When you create an account
- Account details: your name, email address, password (stored only in encrypted form by our sign-in provider) and, if you give it, your company or studio name.
- Your work: quotations and their versions, the client and project details you enter, your rate library (Master Data), company details, logo, terms and notes.
- Payments (only if paid features are offered): the coin packs you buy, amounts, dates and payment reference numbers. Card, UPI and bank details are handled by our payment provider, Razorpay, and are never seen or stored by us.
Collected automatically
- Basic technical information such as browser type, device type, pages visited and approximate location (country or city), used to keep the service secure and to understand how it is used. We use Cloudflare Web Analytics, which doesn’t use cookies to track you.
- Sign-in session: a sign-in token kept in your browser so you stay signed in.
Information about your clients
When you prepare a quotation you may enter details about your own clients, such as names, phone numbers, email and site addresses. You decide what to enter and are responsible for having a proper reason to use that information. We store and process it only to provide BOQBuddy to you, and treat it with the same care as your own information.
How we use information
- To provide BOQBuddy: saving your work, syncing it between your devices and producing your quotations, PDFs and Excel files.
- To create and secure your account, including sign-in, password reset and protection against misuse.
- To send service emails, such as confirming your email or resetting your password. We don’t send marketing emails unless you ask for them.
- To answer your questions and support requests.
- To process payments and keep records required by law, if you buy paid features.
- To understand overall usage, for example how many quotations are created, so we can improve the product. We use totals and trends, not the contents of your quotations.
We don’t sell your information or use the contents of your quotations to train AI models. Your quotations, clients and rate library are never used for advertising.
Service providers we use
We use a small number of trusted companies to run BOQBuddy. They process information only on our instructions.
| Provider | What they do |
|---|---|
| Supabase | Database, sign-in and file storage for accounts |
| Cloudflare | Website hosting, security and cookie-free visitor statistics |
| Email service provider | Sending account emails (confirmation, password reset) |
| Razorpay | Payments, only if paid features are offered |
| Google Fonts | Website fonts (your browser loads them from Google) |
| Google AdSense | Advertisements on our blog pages only (not inside the app, and never on your quotations) |
Some of these providers may store or process information on servers outside India. Where that happens, we rely on their security and data protection commitments.
We may also share information if the law requires it, or to protect the rights and safety of our users or the public.
Where and how long we keep it
- While your account is open, we keep your work so it’s available whenever you sign in.
- Drafts or clients you delete are removed permanently after 30 days.
- When you delete your account, your account and all its data (quotations, clients, rate library, company details, logo and coin history) are deleted from our live systems straight away. Copies in routine backups are removed as those backups expire.
- Payment records may be kept for as long as tax and accounting laws require.
- Signing out removes your account’s work from that browser. It’s still in your account for next time.
Security
Information travels over encrypted connections (HTTPS). Each account can access only its own data, which is enforced in our database. Passwords are never stored in readable form. No online service can be completely secure, so please use a strong password that you don’t use elsewhere.
Your rights and choices
Under India’s Digital Personal Data Protection Act, 2023 and other applicable laws, you can:
- See and correct your information. Most of it you can view and edit directly in BOQBuddy.
- Get a copy of your data. Use Settings → Download backup, or download quotations as PDF or Excel.
- Delete your account and data at any time using Settings → Delete my account and data.
- Withdraw consent by deleting your account or contacting us.
- Nominate someone to exercise these rights for you in case of death or incapacity.
- Raise a complaint with our grievance officer (see below). If you’re not satisfied with our response, you may approach the Data Protection Board of India.
Children
BOQBuddy is a professional tool meant for people aged 18 and over. We don’t knowingly collect information from children. If you believe a child has created an account, please contact us and we will delete it.
Changes to this policy
We may update this policy as BOQBuddy changes. We’ll change the date at the top, and for significant changes we’ll let account holders know by email or in the app.
Contact and grievance officer
For any question about privacy or your information, or to raise a grievance:
Grievance officer: Shubham Soni
Email: interiorboq.in@gmail.com
Address: Shubham Soni and Associates, Karve Road, Nal Stop, Pune, Maharashtra, India
We aim to acknowledge requests within 72 hours and resolve them as quickly as possible, within the time limits set by law.